Gaming is for enjoyment — not for stress. ace62 believes a healthy gaming habit makes life better. Learn how to play safely and responsibly on ace62.
These six principles form the foundation of ace62's responsible gaming culture.
Before you play on ace62, set a weekly or monthly budget for yourself. Do not play beyond that limit. ace62's deposit limit feature makes this easy to manage.
Keep the session timer running on ace62. When your set time is reached, ace62 will remind you to take a break. Extended uninterrupted play impairs your ability to make sound decisions.
Chasing losses after a bad run is one of the biggest mistakes you can make. Don't try to recover lost funds on ace62 — it almost always leads to greater losses.
Take regular breaks while playing on ace62. Use the cooling-off feature to step away from gaming for anywhere between 24 hours and several weeks.
Make sure gaming on ace62 does not interfere with family time, loved ones, or your personal responsibilities. Gaming is part of entertainment — not the whole of life.
If you feel your gaming is getting out of control, reach out to ace62's support team. We'll listen without judgment and help you put the right protections in place.
At ace62, we believe gaming should be a source of enjoyment, not stress. Online gaming is growing rapidly in Bangladesh, but for some people it can become a problem. ace62 is fully aware of this reality, and responsible gaming is our highest priority.
Responsible gaming is not just about playing less. It means you decide when, how long, and how much money you play with — and you stick to those decisions. ace62 offers multiple features to help you make and keep those decisions.
Research shows that when people are stressed, sleep-deprived, or highly emotional, making sound decisions becomes difficult. Betting or gaming in that state often leads to regret. ace62 therefore advises — only play when you are in a good headspace and can think clearly.
All of ace62's responsible gaming tools are completely free and voluntary. Once a member activates any of these tools, they take effect immediately — no pushback, no questions asked. Your well-being is ace62's success.
ace62's Approach: We succeed when you enjoy playing on ace62. The pain of financial loss or the burden of addiction is never something we want for our players.
If your answer to any of the questions below is "Yes", please speak with ace62's support team.
Am I betting beyond my budget?
Am I placing bigger bets to try to win back what I've lost?
Is gaming affecting my sleep, work, or family?
Am I finding it difficult to take a break from gaming?
Am I hiding my gaming from family?
ace62 Support: [email protected] | Live Chat 24/7
These tools can be activated at any time from your Account Settings or by contacting support.
Set a maximum daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing a limit takes effect after 24 hours.
Set a limit on how long you play on ace62. Once your time is up, ace62 will prompt you to take a break.
At set intervals, ace62 will display a pop-up showing your total gaming time and a summary of your transactions.
Temporarily close your ace62 account for anywhere between 24 hours and 6 weeks. Login and deposits are not possible during this period.
Exclude yourself from ace62 entirely for a period of 6 months to 5 years. Playing in any form is not possible during this time.
Contact ace62's support anytime. Our team will hear you out and help — no judgment, no pressure.
You can activate any of ace62's responsible gaming features in just a few simple steps.
Log in to your ace62 account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option in your Account Settings.
Deposit limit, session timer, cooling-off, or self-exclusion — choose whichever tool you need.
Enter your preferred limit or duration and click the "Confirm" button.
Limit reductions and self-exclusion take effect immediately. You can also contact ace62's support team directly.
Answers to the most frequently asked questions about responsible gaming on ace62.